Currency:
Kuna (1 Kuna = 100 Lipa). There are 1, 2, 5, 10, 20, 50 Lipa coins, 1, 2, 5 and 25 Kuna coins and 5, 10, 20, 50, 100, 200, 500 and 1,000 Kuna banknotes.
Foreign currencies:
can be exchanged at banks, exchange offices, post offices and at most tourist agencies, hotels and camping grounds. Banking hours are 7 a.m. to 7 p.m. from Monday to Friday. On Saturdays banks are open until 1 p.m. In the larger cities some banks are also open on Sundays. Credit cards: Most hotels, restaurants and shops accept credit cards (American Express, Diners Club, Eurocard/Mastercard, Visa, Sport Card International). Cash dispensing machines are ubiquitous.
Electricity:
Voltage of city power grid – 220V, frequency 50HZ
Water:
Tap water is potable throughout Croatia.
The telephone code for Croatia is +385.
Time zone:
GMT plus one hour in winter and GMT plus two in summer.
Travel documentation:
Passport or some other internationally recognised identification document. Tourists may remain in Croatia for up to three months.
Purchase tax reimbursement for foreign citizens:
Tourists making purchases in Croatia (apart from petroleum derivatives) which exceed 500 Kuna per receipt may reclaim VAT ("PDV").
At point of purchase the sales person will provide on request a form PDV-P, which should be filled out and stamped, on the spot. On leaving Croatia the receipt must be verified by the Croatian Customs service. A PDV refund in Kuna can be obtained within six months, either at the same shop where the goods were purchased (in which case the tax is refunded immediately), or by posting the verified receipt back to the shop, together with the account number into which the refund should be paid. In this case the refund is dealt with within 15 days of receipt of the claim.
Medical service:
There are hospitals and clinics in all larger cities and first aid clinics and pharmacies in all places. Foreign tourists do not pay for medical services if the Health Care Convention was signed between Croatia and the country they come from. Expenses of health services provided to persons coming from the countries with which the Health Care Convention was not signed are charged directly to users according to the price list. For patients whose lives are in danger, there is emergency transport by air(helicopter) or sea (speadboat).
There is a network of veterinary clinics and centres in Croatia.
National holidays:
1 January - New Year's Day; 11 and 12 april - Easter, including Easter Monday; 1 May - Labour Day; 10 June - Corpus Christi (Movable feast); 22 June - Anti-Fascist Resistance Day; 25 June - Statehood Day; 5 August - Victory Day and National Thanksgiving Day; 15 August - Assumption; 8 October - Independence Day; 1 November - All Saints' Day; 25 and 26 December - Christmas Holidays.
Working hours:
Shops and department stores are open between 8 a.m. and 8 p.m., and on Saturdays from 8 a.m. to 2 p.m., or to 3 p.m. A smaller number of stores close between noon and 4 p.m. Many stores are also open on Sundays, especially in the summer, and a smaller number in the larger cities are open 24 hours a day. Public services and companies usually work from 8.30 a.m. to 4.30 p.m. from Monday to Friday.
Important telephone numbers:
International dialling prefix for Croatia: 385
Ambulance 94
Fire-service 93
Police 92
Assistance on the roads 987; 987@hak.hr
(If you are calling from outside of Croatia or using a mobile phone dial +3851 987)
General information 981
Information about local and district telephone numbers 988
Information about International telephone numbers 902
Weather forecast and road conditions 060 520 520
Croatia's auto club (HAK) 01 4640 800; Internet: www.hak.hr; e-mail: info@hak.hr
Croatian angels:
unified number of tourist information for all of Croatia 062 999 999
International callers, dial: +385 62 999 999
This service is available in Croatian, English, German and Italian from the 1st of April until the 31th of October.
Text from web pages of Croatian National Tourist Board